Terms and Conditions

  • Basically, a guided tour has to be arranged up to one day before it takes place.

  • Guided tours which will be arranged only on the tours day have to be arranged flexible in time. Time and duration have to be adapted to the possibilities of the tourist guide.

  • In case of absence of the tour guide, a replacement will be mediated by the tour guide himself.

  • The guide will wait up to 15 minutes after the agreed date. Should the tour take a late start, the resulting extra time will be charged.

  • If a delay is announced before the tour date by the customer, point 4 will be not applied to.

  • Cancellation: 3 days prior to tour date no charge, within 3 days before the tour 75, -.

  • Payment is made on the spot using cash. Payment by bank transfer is acceptet only from registered companies and associations after wirtten confirmation and after a prepayment of 50% of the tour rate.
  • Payments already made will be withheld in case of cancellation as a cancellation fee.

  • The tour guide absolves himself of any liability for unexpected closed sights, closed streets, any public transportation which is out of operation and any disturbing noise.

  • The tour participants are responsible for themself in any case. The tour guide cannot be made responsible for accidents of any kind which could happen to the tour participants.

  • The customers take notice that a guided tour is a walking tour, unless otherwise agreed. If there is any disability of a customer, the tour guide has to be informed about that case at least 24 hours in advance to the tour start in order to organize special routes and entrances.

  • With guided bike tours it has to be ensured that the participants are able to cycle and have knowledge of the current international traffic rules.

  • Groups should hafe a maximum of 30 participants. At a higher number of tour guest another guide has to be consulted at the same rate.

  • Bicycle groups are considered to have a limit of 20 participants. An advanced reservation at least 24 hours before tour start is required in any case.

  • Rates:

    • Unless otherwise agreed the reported sheet prices apply to.

    • Any entrance fees and prices for public trasportation are excluded from tour rates and have to be paid extra. Additional costs have to be paid directly by the tour participants or may be included in special arrangements.

    • For longer lasting tours an hourly rate of € 20 applies to. This is included in the program offered tours.

    • Tours, which are not shown on the rate sheet have to be calculated separately. This includes preliminary work and preparation time.